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LEARNER TESTIMONY
"The NVQ qualification showed me I was more than capable of doing my job, so when a vacancy for Senior Agent arose I applied and was successful. I am grateful for the confidence and determination that having achieved my qualification this has given me."
EMPLOYER TESTIMONY
"I have two Apprentices who have progressed from Customer Service Level 2 to Advanced Customer Service Level 3."




Information, advice and guidance

Throughout your programme you will have access to a range of free and impartial information, advice and guidance to help you with decision making about your course, qualification and future career progression. In addition, if you would like information or advice on other issues or services including housing, health, welfare, benefits, or other specialist agencies ask your assessor or tutor and they will direct you, or alternatively you can contact GP's Information Advice and Guidance Co-ordinator on our confidential IAG Hotline Number 0800 975 9833

Pre-entry IAG

  • Impartial information advice and guidance on learning options available.
  • Learner initial assessment.
  • Employer training needs analysis.
  • Learner and employer evaluation.

Ongoing support

  • Learner and employer induction.
  • Health, safety and welfare risk assessment and support.
  • Equal opportunities and health and safety training.
  • Basic skill support, training, coaching and guidance.
  • Vocational support, training, coaching and guidance.
  • Additional support services guidance.
  • Programme review.
  • Learner and employer evaluation.

On exit progression and development

  • Impartial information advice and guidance on progression routes available.
  • Learner exit review.
  • Employer project review.
  • Employer and learner evaluation.


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 WHAT LEARNERS LIKE ABOUT GENERAL PHYSICS (UK) LTD:
"I am grateful for the confidence and determination that having achieved my qualification this has given me."

" It has improved my communication skills and given me a better awareness and understanding of my work"










GP works with hundreds of employers in the UK delivering training opportunities and is dedicated to offering our adult and young person learners local, quality-assured training services. Most of this training is government funded which involves no or little cost to the employer or learner.
GP is working in close partnership with government departments as an approved provider of training across the UK. GP is an equal opportunities employer and an approved training organisation.


SQMS INVESTORS IN PEOPLE ISOQAR CUSTOMER FIRST MATRIX STANDARD ALI GRADE 2

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